Christmas & New Year

Christmas & New Year Shop Hours

We will be closed from 4pm Friday 20th December until Tuesday 11am 14th January.

We will be closed from 4pm on Friday 20th December 2024 for the Christmas & New Year period. 

We re-open on Tuesday January 14th 2025 at 11am 

All orders placed after 10am on Friday 20th December 2024 may not be dispatched until Tuesday 14th January 2025.

Delivery in time for Christmas

Order before 10am on Wednesday 18th December 2024 for Christmas Delivery*

We aim to dispatch orders (with all items in stock*) within 1 working day.

All orders* placed prior to 10am on Wednesday 18th December, will be dispatched on or before the 18th December. 

We will continue to dispatch orders through to Friday the 20th December, any orders placed after 10am on Friday 20th December may not be dispatched until after our return from the Christmas and New Year break on January 14th 2025.

Royal Mail's last recommended posting date for 1st Class mail is Friday 20th December.
UPS Courier aims to deliver all orders shipped on or before the 18th December by Christmas**

** Subject to someone being available at the address to sign for the package at the time of the initial delivery attempt.
*The complete order must be in stock at the time of placing the order, items containing back orders may be held until all items are in stock.

Visit our Portishead Store

Our store in Portishead, near Bristol, has a huge display of items and is well worth a visit.  The majority of the stock shown on the website is out on display, anything that is not can be shown on request.

Our colleagues are available to advise on purchases and have a wealth of knowledge, just ask when visiting

Opening Times

We are open from 11am to 4pm Tuesday to Friday excluding all banks holidays.

Address

We are located in Portishead, only minutes from the Junction 19 of the M5 Motorway, and within easy reach of Bristol and the surrounding area.   We are close to Bristol, Clevedon, Weston-super-Mare and the counties of Somerset, Avon, Gloucestershire and Wiltshire; the Severn crossing provides a quick route from South Wales.  We have free parking just outside.

Model Railways Direct
Retail Unit 2
Phoenix Way
Portishead
Bristol
BS20 7GP

Directions to the store

From Junction 19 of the M5 head towards Portishead.
At the first roundabout go straight on (2nd exit).
At the second roundabout turn right into Quays Avenue (3rd exit).
At the third roundabout turn left into Harbour Road (1st exit, do not turn right into Phoenix Way).
Take the third turning on the right into Newfoundland Way (sign posted Marina).
Continue down Newfoundland Way, the road turns sharply to the right and becomes Phoenix Way.
Continue along Phoenix Way (which is residential), the road splits into two lanes and then joins back together.
As it turns sharply to the left the shop can be seen on the left across the paved area with trees and a statue of two ladies (opposite house number 193).
Turn left just after the shop and then immediately left onto the paved area to the right of the shop which has several customer parking bays.

Public Transport

Buses run from Bristol on a regular basis to Portishead, the main service is the X4.  The nearest Bus Stop is Portishead Sainsbury's, Quays Avenue or Harbour Road, we are a ten minute walk from there.

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